Privacy Policy

Name of company
Elegant Cake Designs

Registered office
12 Waters Edge
Manchester M40 3SL

Contact details
Tel: 07932038993
E-mail: Elegantcakedesign@hotmail.co.uk

Data Controller: Louise Rowley - contact details above

Data Protection Privacy Notice:

HOW WE COLLECT YOUR PERSONAL INFORMATION:

We collect information when you interact with us, including when you visited our website, sent through an equiry either via email or via the contact us form on this websire, or by telephone or social media.

WHAT PERSONAL INFORMATION WE COLLECT:

We collect information that is necessary to communicating with you for the purpose of your enquiry or booking in connection with a cake order. 

WE MAY COLLECT THE FOLLOWING INFORMATION

Name

Prefix

email address

Contact telephone number

Details of goods purchased

By disclosing your personal information to us via elegantcakedesignsbylou.co.uk, by phone, in writing or by email, you are giving us your  consent to collect, store and process your personal information in the manner described in this notice. The information we hold will be accurate and up-to-date within our knowledge.

When you visit our website we may have used cookies and other similartechnologies(including GoogleAnalytics) to collect information from you.

WHY WE COLLECT PERSONAL INFORMATION AND HOW WE USE IT

We use the inforamation we hold about you to provide a service you have requested from us or to request additional information from you in relation to an existing order. 

We do not shareor sell  your personal information with any third parties. 

In appropriate circumstances we shall use your information to fulfil our legal obligations which may include:

 - for our financial records

 - deleting or updating the information we hold about you if we learn such information is inaccurate

 - complying with your data rights

HOW LONG WE RETAIN YOUR PERSONAL INFORMATION FOR

We retain your personal information for the duration of the your custom. Upon completion of our service to you, all personal information is deleted. We do not hold any information on a database and you will not be contacted proactively by elegant cake designs by Lou until such a time as you contact us to place a further order. 

SECURITY OF PERSONAL INFORMATION

We are commited to keeping your data secure

While we cannot ensure or guarantee that loss,misuse or alteration of data will not occurwhen it is under our control, we use our best efforts to try to prevent this. Unfortunately, the transmission of data across the internet is not completely secure and while we do our best to try to protect the security of your information we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while data is being transferred.